Trust Consultancy - Monitoring & Evaluation Services(MENA Region)

M&E

TRUST CONSULTANCY & DEVELOPMENT

Monitoring & Evaluation Services

Leading provider of Third-Party Monitoring, evaluations, verifications and data collection services in Syria and the surrounding MENA Region.

Our M&E Projects

TRUST CONSULTANCY & DEVELOPMENT

Capacity Building

Our Capacity Building Department delivers customised and open trainings to enable humanitarian staff to acquire and enhance knowledge and skills.

Upcoming Webinars

Data Collection

TRUST CONSULTANCY & DEVELOPMENT

Data Collection

At Trust, we specialize in delivering high quality data collection services tailored to complex and rapidly changing environments.

Who are we?

Founded in 2016, Trust is a well-established leading provider of third-party monitoring (TPM), evaluations, verifications, capacity building, and data collection services for development and humanitarian programming in Syria, Türkiye, the surrounding MENA and South Asia regions.

With over 300 projects delivered to local and international humanitarian and development stakeholders to date, our activities advocate for the development of the sector’s accountability and ensuring the needs of programs’ beneficiaries are always heard and respected.

We provide insights you can rely on for the integrity and effectiveness of humanitarian interventions.

Our services

Third-Party Monitoring

We offer high quality, multisectoral third-party monitoring to facilitate the best possible decision-making by aid actors to enhance effectiveness and efficiency.

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Data Collection

We support stakeholders’ internal and external M&E processes and teams through data collection, analysis, and report writing services.

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Capacity Development & Training

We offer dynamic capacity development services covering a multitude of thematic sectors and standards for humanitarian and development organizations.

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Evaluation

We provide organizations with independent evaluation services and help them present independent and verifiable outcomes to their stakeholders.

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Needs Assessment

Our research allows aid agencies to identify with precision the needs of all stakeholders including target communities.

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Arabic/English Translation

We provides Arabic/English translation, for materials such as raw data, data collection tools, reports, training materials and seminars.

Where we work

Our services

What people say

"The assignment was successful, featuring comprehensive engagement with various communities. The use of key informant interviews, focus group discussions, and in-depth interviews provided diverse perspectives, leading to a detailed understanding of resilience capacities across different regions. The assignment largely met expectations, delivering a thorough analysis of resilience across multiple sectors. It was well organized, and stakeholder engagement was insightful."

Syria, Resilience Assessment, 2024

TVET

"The timely submissions of all deliverables were made as per the established timetable and deadlines. The quality of their submitted work exceeded our expectations. They provided three detailed TPM reports, which significantly contributed to offering recommendations and lessons learned for potential improvements in project activities. Additionally, the final evaluation report provided a thorough assessment of the project’s outcomes. Given the professionalism and proficiency demonstrated by Trust, we confidently recommend them as a reliable and capable company for delivering high-quality monitoring and evaluation services."

Syria, TPM & Evaluation, 2024.

Anonymous Client

"The team demonstrated excellent communication skills, keeping us well-informed throughout the process. Their responsiveness and flexibility in addressing any issues or requests were particularly commendable. The assignment fully met its expectations. The team adhered to the scope of work, delivered high-quality outputs, and maintained alignment with GOAL's objectives for the THRIVE final evaluation. Their professionalism ensured that the evaluation process added value and informed future programming."

Syria, 2024

GOAL

The Trust Team demonstrated a professional approach throughout the evaluation duration. The comprehensive analysis provided were particularly valuable, with practical recommendations for future project planning and implementation. The assignment met its expectations to a significant extent. The evaluation team provided a clear, evidence based assessment of the project’s achievements and challenges. The satisfaction level from our side is 9 out of 10. The team were super responsive and cooperative throughout the complete phase.

Evaluation, Syria, 2024

DCA

"The assignment was well-received, with valuable and insightful inputs that demonstrated a clear understanding of the project’s goals and objectives. Overall, the assignment successfully reflected the effort invested and its alignment with the project’s intended outcomes. I would rate my level of satisfaction as 8 out of 10. The collaboration was effective and met most expectations."

Endline Evaluation, 2024

World Vision

Trust’s performance on the MSNA assignment was good. The staff showed flexibility and high coordination skills which was needed at that time and the report was detailed and organized in an impressive way given the short time assigned for the development.

MSNA, 2023

International Medical Corps

TAS is highly satisfied with the quality of work and dedication shown throughout our collaboration and high communication skills. We greatly appreciate this partnership and look forward to future endeavors together.

TPM & Evaluation, 2024

Takaful Al Sham

Everything went well, including timeline, design, implementation, field level activities and coordination with EF.

2024

Expertise France

Trust Consultancy demonstrated high professionalism, flexibility, and cooperation throughout the project. Trust personnel were well-organized, attentive to details, and responsive to instructions, ensuring timely and point-by-point communication.

Syria and Jordan, 2024

TANGO International

Trust was able to deliver all the deliverables successfully, up to the expectations and agreed standards. And all deliverables were on time, and as per our guidelines.

Syria, 2024

Global Communities

Significant contribution to our needs assessments, providing tools and data analysis that have greatly improved our understanding of community requirements

Iraq, Conducting Market Assessment, 2023

ANKAWA Humanitarian Committee

Trust was very cooperative and responsive. They carefully considered all our comments and instructions, and they did not hesitate to return to the field to gather additional information when necessary.

Syria, Collaboration Project, 2024

Alutiiq

"Thank you for being a great partner. All the trainings provided by Trust are well prepared, implemented and evaluated. the ability to customise each training to our needs is what made these trainings more efficient. Trust's team is exceptional, they are very available, knowledgeable and supportive. They always get the right elements in each training and we value their contributions. I highly recommend Trust to other organization".

Lebanon

Mercy Corps Lebanon

"Our organization approached Trust Consultancy with a tight deadline for custom training service delivery. Trust performed admirably, from the initial point of contact to delivering a bespoke curriculum. Operational challenges that emerged were addressed successfully, and ultimately the hard work and dedication demonstrated by the Trust team helped us realize our goals. I would happily recommend Trust to other businesses and organizations".

Türkiye

Building Markets

“The assignment, which was quite large and complicated, fully met our expectations in terms of the way of work, the product and the delivery time. Trust was very professional, responsive and flexible responding to requests of Save the Children and of the working groups”.

Syria, Research on the Water Crisis Impact on Malnutrition ,2021

Save the Children

“We appreciate the effort of Trust company in their work quality, organised presentation and professionalism.”

Türkiye, Strategic Planning Training, 2021

UNDP Libya

"The trainer was very knowledgeable of the topic and was able to engage with participants in a good manner. Considering that the course is quite long, and attendees come from different backgrounds, the trainer was capable to successfully implement the course plan in a professional manner."

Training on SPHERE Standards, Humanitarian Accountability Principles (HAP) and Core Humanitarian Standards (CHS). 2021

Anonymized Client

‘’What I appreciated with working with Trust team is their flexibility to adjust based on our comments’’.

Türkiye, Needs Assessment, 2021

Danish Refugee Council

"As overall evaluation for this partnership, everything goes smoothly and on track, regarding the communication methods, we are totally satisfied with Trust high level of communication, and so far all the operations, implementation and planning are in high level so many thanks for the whole Trust team"

Syria, Third-Party Monitoring, 2021

Global Communities

"Trust has experienced staff and efficient management. The project manager was good in conceptualising the issues and worked hard without losing focus. She has good communication skills and is also very flexible to manage the difficult works".

Afghanistan, Syria, Iraq, South Sudan, Yemen, Remote Management and Modalities Study, 2020

Japan Platform Foundation (JPF)

Our statistics

So far, our Third Party Monitoring department has carried out

200 +

M&E Projects

111 +

Capacity Development Projects

8 +

Countries

109 +

M&E Projects

125 +

Capacity Development Projects

8 +

Countries

Our clients

Publications

Research

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Monitoring & Evaluation

Capacity Development

Data Collection

Monitoring & Evaluation Services

Capacity Building

Data Collection

Who are we?

Our services

Third-Party Monitoring

Data Collection

Capacity Development & Training

Evaluation

Needs Assessment

Arabic/English Translation

Where we work

What people say

Our statistics

200

+

M&E Projects

111

+

Capacity Development Projects

8

+

Countries

109

+

M&E Projects

125

+

Capacity Development Projects

8

+

Countries

Our clients

Publications

MSNA IMC Jordan: IMC 2024

Real-Time Response Review & Perception Survey of Türkiye/Syria Earthquake Appeal 2023

IFRC Review: Afghanistan Humanitarian Crisis Response

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