Trust Consultancy - Monitoring & Evaluation Services(MENA Region)

M&E

TRUST CONSULTANCY & DEVELOPMENT

Monitoring & Evaluation Services

Leading provider of Third-Party Monitoring, evaluations, verifications and data collection services in Syria and the surrounding MENA Region.

Our M&E Projects

TRUST CONSULTANCY & DEVELOPMENT

Capacity Building

Our Capacity Building Department delivers customised and open trainings to enable humanitarian staff to acquire and enhance knowledge and skills.

Upcoming Webinars

Data Collection

TRUST CONSULTANCY & DEVELOPMENT

Data Collection

At Trust, we specialize in delivering high quality data collection services tailored to complex and rapidly changing environments.

Who are we?

Founded in 2016, Trust is a well-established leading provider of third-party monitoring (TPM), evaluations, verifications, capacity building, and data collection services for development and humanitarian programming in Syria, Türkiye, the surrounding MENA and South Asia regions.

With over 300 projects delivered to local and international humanitarian and development stakeholders to date, our activities advocate for the development of the sector’s accountability and ensuring the needs of programs’ beneficiaries are always heard and respected.

We provide insights you can rely on for the integrity and effectiveness of humanitarian interventions.

Our services

Third-Party Monitoring

We offer high quality, multisectoral third-party monitoring to facilitate the best possible decision-making by aid actors to enhance effectiveness and efficiency.

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Data Collection

We support stakeholders’ internal and external M&E processes and teams through data collection, analysis, and report writing services.

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Capacity Development & Training

We offer dynamic capacity development services covering a multitude of thematic sectors and standards for humanitarian and development organizations.

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Evaluation

We provide organizations with independent evaluation services and help them present independent and verifiable outcomes to their stakeholders.

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Needs Assessment

Our research allows aid agencies to identify with precision the needs of all stakeholders including target communities.

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Arabic/English Translation

We provides Arabic/English translation, for materials such as raw data, data collection tools, reports, training materials and seminars.

Where we work

Our services

What people say

Throughout the evaluation process, the Trust team demonstrated a high level of professionalism, adaptability, and commitment. The quality of the final deliverables met the ICRC’s expectations and reflected strong technical competence. The team’s collaborative approach ensured effective engagement with all relevant stakeholders, allowing their insights to be meaningfully incorporated into the final outputs. Adherence to agreed timelines was commendable and contributed significantly to the successful completion of the consultancy.

Evaluation of the Leishmaniasis and Diabetes Programme, 2026

International Committee of the Red Cross (ICRC)

The on-site audit was delivered with strong professionalism, technical precision, and structured coordination throughout the implementation. Clear and timely communication ensured steady progress and effective engagement during all audit activities. Findings were presented transparently and clearly, encouraging open dialogue and constructive discussion. The collaboration reflected responsiveness and solution-oriented management in a complex environment, reinforcing a commitment to quality, accountability, and continuous improvement.

On Site Audit, Palestine West Bank ,2026

Humanitarian Quality Assurance Initiative (HQAI)

The coordination, responsiveness, and professionalism of Trust were commendable. Communication was clear and timely, and deliverables were submitted according to the agreed timelines. We also appreciated the flexibility demonstrated in addressing challenges in the field. The assignment generally met our expectations regarding quality, timeliness, and technical rigor.

TPM assignments, 2025

Global Communities

The assignment began with smooth planning and clearly defined expectations, enabling focused and efficient implementation. Consistent communication ensured steady progress and timely delivery of all objectives. Deliverables aligned closely with original goals and requirements. The collaboration reflected strong professionalism, responsiveness, and a positive working relationship.

Evaluation Assignment, 2025

People in Need

The assignment was delivered with strong professionalism and technical expertise in Monitoring & Evaluation. Clear communication and consistent availability ensured effective collaboration throughout the process. Structured milestones, including the Launching Meeting and Validation Session, strengthened alignment and understanding. The client expressed satisfaction with the final deliverable and indicated openness to future collaboration.

Monitoring & Evaluation, 2025

Center of Civil Society and Democracy (CCSD)

The evaluation was recognized for its strong methodological rigor, mixed-methods design, and transparent reporting. The Trust team demonstrated professional and ethical engagement with partners and communities while aligning findings with donor priorities and humanitarian principles. Overall, the assignment met and, in several areas, exceeded expectations—reflecting strong client confidence in the quality of delivery.

Evaluation Testing, 2025

Welthungerhilfe (WHH)

Our partner appreciated Trust's coordination, responsiveness, and professionalism throughout the two-year Third-Party Monitoring (TPM) assignment. Deliverables were timely, and communication was clear. They noted that early refinement of tool design could help streamline future review cycles. Overall, the assignment met expectations in quality, timeliness, and technical rigor.

Third-Party Monitoring Assignment, 2025

The partner team expressed high satisfaction with Trust's facilitation of Focus Group Discussions (FCDs) in Ankara and Hatay. Facilitators were praised for their strong understanding of community realities, effective moderation, and excellent coordination with partners. Participants felt comfortable and engaged throughout the discussions, and the sessions successfully met their objectives.

Focus Group Discussions

Ankara and Hatay, 2025

The Trust team demonstrated strong expertise, guidance, and collaboration throughout the assignment. Their insights were practical, clear, and easy to apply, making the process smooth and enjoyable. Communication was proactive and supportive, and the outcomes fully met our expectations. We truly appreciate Trust's professionalism and would be delighted to collaborate again in the future.

2025

Islamic Relief Sverige

The Trust team demonstrated exceptional professionalism, responsiveness, and flexibility throughout the assignment. Communication was consistent and effective, ensuring that all activities were completed smoothly and on time. The team's strong contextual understanding and high-quality reporting met our expectations and contributed to the success of the project.

Health Project TPM Assignment, 2025

Amal Organization for Relief & Development

The Trust team demonstrated excellent responsiveness and flexibility throughout the assignment, always ensuring that feedback was addressed promptly and effectively. Overall, the assignment met our expectations and was delivered with professionalism and attention to detail.

MSA Assignment , 2025

World Vision

"The assignment was successful, featuring comprehensive engagement with various communities. The use of key informant interviews, focus group discussions, and in-depth interviews provided diverse perspectives, leading to a detailed understanding of resilience capacities across different regions. The assignment largely met expectations, delivering a thorough analysis of resilience across multiple sectors. It was well organized, and stakeholder engagement was insightful."

Syria, Resilience Assessment, 2024

TVET

"The timely submissions of all deliverables were made as per the established timetable and deadlines. The quality of their submitted work exceeded our expectations. They provided three detailed TPM reports, which significantly contributed to offering recommendations and lessons learned for potential improvements in project activities. Additionally, the final evaluation report provided a thorough assessment of the project’s outcomes. Given the professionalism and proficiency demonstrated by Trust, we confidently recommend them as a reliable and capable company for delivering high-quality monitoring and evaluation services."

Syria, TPM & Evaluation, 2024.

Anonymous Client

"The team demonstrated excellent communication skills, keeping us well-informed throughout the process. Their responsiveness and flexibility in addressing any issues or requests were particularly commendable. The assignment fully met its expectations. The team adhered to the scope of work, delivered high-quality outputs, and maintained alignment with GOAL's objectives for the THRIVE final evaluation. Their professionalism ensured that the evaluation process added value and informed future programming."

Syria, 2024

GOAL

The Trust Team demonstrated a professional approach throughout the evaluation duration. The comprehensive analysis provided were particularly valuable, with practical recommendations for future project planning and implementation. The assignment met its expectations to a significant extent. The evaluation team provided a clear, evidence based assessment of the project’s achievements and challenges. The satisfaction level from our side is 9 out of 10. The team were super responsive and cooperative throughout the complete phase.

Evaluation, Syria, 2024

DCA

"The assignment was well-received, with valuable and insightful inputs that demonstrated a clear understanding of the project’s goals and objectives. Overall, the assignment successfully reflected the effort invested and its alignment with the project’s intended outcomes. I would rate my level of satisfaction as 8 out of 10. The collaboration was effective and met most expectations."

Endline Evaluation, 2024

World Vision

Trust’s performance on the MSNA assignment was good. The staff showed flexibility and high coordination skills which was needed at that time and the report was detailed and organized in an impressive way given the short time assigned for the development.

MSNA, 2023

International Medical Corps

TAS is highly satisfied with the quality of work and dedication shown throughout our collaboration and high communication skills. We greatly appreciate this partnership and look forward to future endeavors together.

TPM & Evaluation, 2024

Takaful Al Sham

Everything went well, including timeline, design, implementation, field level activities and coordination with EF.

2024

Expertise France

Trust Consultancy demonstrated high professionalism, flexibility, and cooperation throughout the project. Trust personnel were well-organized, attentive to details, and responsive to instructions, ensuring timely and point-by-point communication.

Syria and Jordan, 2024

TANGO International

Our statistics

So far, our Third Party Monitoring department has carried out

200 +

M&E Projects

111 +

Capacity Development Projects

8 +

Countries

109 +

M&E Projects

125 +

Capacity Development Projects

8 +

Countries

Our clients

Publications

Research

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Monitoring & Evaluation

Capacity Development

Data Collection

Monitoring & Evaluation Services

Capacity Building

Data Collection

Who are we?

Our services

Third-Party Monitoring

Data Collection

Capacity Development & Training

Evaluation

Needs Assessment

Arabic/English Translation

Where we work

What people say

Our statistics

200

+

M&E Projects

111

+

Capacity Development Projects

8

+

Countries

109

+

M&E Projects

125

+

Capacity Development Projects

8

+

Countries

Our clients

Publications

MSNA IMC Jordan: IMC 2024

Real-Time Response Review & Perception Survey of Türkiye/Syria Earthquake Appeal 2023

IFRC Review: Afghanistan Humanitarian Crisis Response

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